Legal

SMS Terms & Conditions

Last updated: August 26, 2026

These SMS Terms & Conditions govern text messages (SMS and MMS) sent by Product Of Work ("we", "us", "our"). They apply in addition to our Terms of Service and Privacy Policy.

2. Types of Messages You May Receive

Based on the consent you provide, the messages you may receive include:

  • Appointment reminders and scheduling confirmations;
  • Follow-up messages after a call or form submission;
  • Missed-call notifications;
  • Customer-service and project-related communications;
  • Billing reminders and account notifications; and
  • Replies to messages you send us.

We do not send promotional or marketing text messages unless you have separately and explicitly opted in to receive them.

3. Message Frequency

Message frequency varies based on your interactions with Product Of Work and the messaging program for which you have opted in. You will not receive more messages than are reasonably necessary to fulfill the purpose for which you opted in.

4. Message and Data Rates

Message and data rates may apply. Product Of Work does not charge you for messages you receive, but your wireless carrier's normal message and data rates may apply. Check your mobile service plan for details.

5. How to Opt Out (STOP)

You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message we send. We will confirm your opt-out and stop sending further messages covered by that opt-out, unless we are permitted or required to send service-critical or account-related messages under applicable law. Standard opt-out keywords such as UNSTOP or CANCEL may also be recognized where supported by your carrier.

After you opt out, we will not send further messages covered by that opt-out unless you subsequently provide valid consent again.

6. Help and Support (HELP)

For help or support, reply HELP to any message, or contact Product Of Work through our contact page or at support@productof.work.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may be affected by carrier filtering, network issues, or your device settings. Product Of Work is not responsible for messages that are not received.

8. Information We Collect for Messaging

When you opt in, we collect your mobile number and may collect your name and the context of your inquiry (for example, a call summary or form submission) so we can deliver and personalize your messages. See our Privacy Policy for full details on how we handle your information.

9. We Do Not Sell or Share Your Number for Marketing

We do not sell, rent, or share your mobile phone number, SMS opt-in information, or messaging consent data with third parties or affiliates for their own marketing or promotional purposes.

Your mobile number is shared with our messaging provider (Twilio) and downstream wireless carriers only as needed to deliver messages to you. Your SMS consent is never sold, rented, transferred, exchanged, or provided to lead generators or unrelated businesses.

10. Age Requirements

You must be at least 18 years old, or have the consent of your parent or legal guardian, to opt in to SMS messaging. By opting in, you represent that you meet this requirement.

11. Changes to These SMS Terms

We may update these SMS Terms from time to time. We will post the updated terms on this page with a revised "Last updated" date. Your continued receipt of messages after changes take effect constitutes acceptance of the updated terms.